What is Researcher’s Insurance?

KBI has created a tailored insurance package to cover the unique risks associated with independent and consulting market and social researchers. As a national leader for both Professional Indemnity and Public Liability insurance and the endorsed insurance partner for The Research Society (TRS), KBI offers tailored insurance policies to the market and social research industry.

Professional Indemnity & Public Liability

Professional Indemnity is cover for your advice/services which cause a financial loss, and Public Liability is cover for property damage or personal injury to third parties caused by your negligent acts. KBI has partnered with Chubb, one of the world leaders in insurance, to provide robust Professional Indemnity and Public Liability insurance tailored for market and social researchers.

What are the policy benefits?

$0 excess (on Professional Indemnity policies for TRS members with up to $1M in revenue).

Full retroactive cover for your previous research consulting work.

Broad cover for activities conducted by research professionals based on advice from The Research Society and its members.

Automatic run-off cover should your operations cease.

2x reinstatements of your PI policy.

Competitive premiums for TRS members.

Backed by Chubb, the world’s largest publicly traded property & casualty insurer.

Who is covered?

Market, social and opinion researchers

CX, UX, design and service professionals

Data analysts and experts

Insights Professionals

Evaluation Specialists

Operations experts

Respondent access panel providers

Interviewers – CATI and CAWI

Marketers and Brand Strategists


Get a quote online in minutes. Or chat with our brokers.

What other policies should a Research Professional consider?

Covers costs and losses incurred as result of cyberattacks. This can include malware attacks, cyber extortion and social engineering.

Office Insurance

Property and contents coverage for your business equipment, tools of the trade and office contents (with the option to extend to Worldwide, if required).

Corporate Travel Insurance

Annual combined Business & Leisure coverage while travelling around Australia or Overseas – includes coverage for medical expenses, trip cancellation and baggage/contents.

Workers’ Compensation

This coverage is mandatory where you have hired employees, but could be beneficial for operations with Sub-Contractors and/or Working Directors.

This cover is designed to protect the directors, officers, managers and employees against legal action from shareholders, employees, regulators, creditors, competitors, liquidators and others.

Service Commitment from KBI

➤ Guaranteed same day response time (within business hours),

➤  Expert advice from a local specialist,

➤  Streamlined process with an online portal,

➤  Contract reviews to ensure your insurance policies comply with your contracts,

➤  In-house claims team and access to lawyers to help manage any disputes and claims;

➤  Training available to up-skill clients on their risk management.


Give us a call, send an email, or chat with us now.

Client Testimonials

Whereto Research

We were delighted to read The Research Society’s latest offering of an improved insurance brokerage service, the amazing team at KBI Group. Their rates are super competitive (discounts available too as current members of TRS), their insurance knowledge is second to none, as well as excellent customer service. Most impressive was their efficient response times on all comms - our renewal process was seamless. Don’t wait to get on board, speak to the experts at KBI today.

Tracey Joyce
Operations Manager


I have been dealing with Tyler Speers who is the account manager from KBI He was quite prompt and efficient in my dealings with him and they were able to provide us with a good discount for our product and professional indemnity insurance policies compared to our previous broker

Sul Soeleiman

Researcher’s Insurance Team

tyler speers kbi
Account Manager
alex coombes
Head of Products

Contact Info


Perth | Sydney | Melbourne

Postal Address:

PO Box Z5102, St. Georges Terrace, Perth WA 6831

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