Customer Reviews
  /  Customer Reviews

``We have been working with Travis, Nick and the team at KBI for a number of years and have always been impressed with the quality of their service, their understanding of the market, and value they can offer our clients.``

Dan Smith, Minerva Corporate

kbi customer reviews

``We have used KBI for 2 years now, they are Excellent and keeping our insurances low while ensuring we are fully covered. They are very prompt in responding to any query or request, we would definitely recommend them.``

Adrian Turner, Director

kbi customer reviews

``Great service and saved a significant amount of money. Pleasure to work with and look forward to saving more money in the future.``

Michelle Lambley, Real Estate Management – Retail

kbi customer reviews

``Came to the rescue when i was left in the lurch by a previous insurance broker. Great level of service. Highly recommended.``

Mitchell Walmsley, Director & Co-Owner

kbi customer reviews

``Great team who care about getting the best results for their clients.``

Steve Jackson, Company Secretary

kbi customer reviews

``KBI's service is second to none. I've been using them over the past 4 years for all our property development insurance requirements. Highly recommended!``

James Groom, Director

kbi customer reviews

``As a Commercial Property Manager in Perth, KBI have always gone above and beyond to ensure my Landlords are receiving the best insurance premiums for their assets and or property portfolios. They provide a personal aspect to their professional services which makes a difference when faced with a complex insurance issue that requires guidance and education. I would definitely recommend them to colleagues and industry professionals.``

Natalie Millett, Property Manager

kbi customer reviews

``I’ve had the pleasure of working with Phil Hughes and KBI for the past 4 years. Phil’s expertise and prompt responses to any insurance queries has always been appreciated. An extremely helpful team with great service.``

Cheryl Peterson, Associate Director

kbi customer reviews

``Professional, helpful and efficient. KBI have provided our company with all our insurance needs for the past few years. During that time they have been exemplary in their approach. Highly recommended.``

Storm Taylor, Office Manager

kbi customer reviews

``I have been working with the guys at KBI for a few years now and they are an absolute pleasure to deal with. They are very responsive and always available when you need them. I would definitely recommend them.``

Natasha Nel, Strata Manager

kbi customer reviews

``I’ve known and worked with the KBI property team for a number of years, they are always willing to provide advice whenever it’s needed and their knowledge of the space is impressive - I’d highly recommend working with them.``

Adam Smith, Executive Chair

kbi customer reviews

``I have worked with KBI for many years and always receive professional and knowledgeable service. Highly recommended!``

Maria Stearns, Associate Director

kbi customer reviews

``We have utilised KBI to streamline our insurances at Protek 247 for a few years now. Having KBI on our side has certainly simplified a once onerous process in our business.``

Tarrsha Watkins, Director

kbi customer reviews

``Strong team, expert advice. They've helped on several D&O insurance policies. Wouldn't go anywhere else. Love their work!``

Tom Kooy, Executive Chair

kbi customer reviews

``I have had the privilege of working with Phil Hughes and the KBI team over the past 4 years. They have been great in finding the best insurance options for our strata schemes and I would highly recommend their services.``

Nikki D’Agostino, Strata Manager

kbi customer reviews

``As a Strata Manager in Perth, it is great to have KBI Pty Ltd assist us and our schemes with their insurance needs. KBI Pty Ltd (Tyson & Phil) recently attended a Strata Company Annual General Meeting to discuss an ongoing contentious insurance matter they had taken on only a few months earlier from a different Insurance Broker. They assisted the Strata Company in resolving a 2+ year matter in about 15 minutes by explaining a complicated matter in a very respectful, professional and articulate manner. KBI Pty Ltd were willing to go above and beyond to ensure our mutual clients needs were met and all parties satisfied with the outcome.``

Maizie Churstain, Strata Manager

kbi customer reviews

``I first contacted KBI to seek their assistance in organising D&O insurance for our small-cap ASX listed company. They were supremely responsive, very informative (on what can be a complicated and difficult to compare product) and proposed a fit-for -purpose solution at great value. Their proposal was clear and coherent and gave me great confidence in tabling for Board review and approval. We will be moving all of our insurance management to KBI. Highly recommended.``

David Bonham, Chief Financial & Operating Officer

kbi customer reviews

``The KBI Directors' & Officers' team are my go to insurance brokers for publicly traded companies that I am involved with. They are one of the few brokerages that passionately understand the junior public company space. The explanation and comparison they provide makes it easy for our key executives to make an informed decision. I regularly recommend their services to other public companies in need of Directors' & Officers' insurance and other operational insurances.``

Eddie King, Director

kbi customer reviews

``I have been working with the Property Team at KBI for some time now and I wouldn’t hesitate to say that they make my job as a property manager easier. They have always managed to improve the cost and/or the cover on all the policies I have sent through. Their level of service is fantastic, especially the claims process and enquiry response time. I’d recommend Phil Hughes and the team at KBI to anybody who works in the commercial property industry if they have any insurance requirements.``

Tami Bennett, Property & Strata Manager

kbi customer reviews

``We have been very impressed with the service and knowledge provided by KBI; they really understand our business and our clients’ businesses. We recommend them to our clients as they focus specifically on public companies and know the insurance needs at each stage of the business cycle both pre and post listing and across various industries. KBI has an in-depth knowledge of Directors' & Officers' insurance and are one of the few WA brokerages that also understand the insurance needs in Canada & the USA.``

Elizabeth Hunt, Managing Director

kbi customer reviews

I have dealt with KBI on a number of occasions and found their service to be impeccable. Their hands on approach and willingness to assist with any queries are what make them stand out from the rest. They are always happy to help and you can call or email them any time of the day and know that they will get back to you within a timely manner. The actual report is provided in such user friendly format assisting our clients in making an informed decision. I highly recommend them to anyone. Well done KBI keep up the great work.

Elizna Pelser, Certified Strata Community Manager

kbi customer reviews

``I have found the KBI team great to deal with as their process is simple and the level of service is excellent. Having a single point of contact to access all insurers saves me time and makes my job that much easier, as well as ensuring we get good value for our clients. I would definitely recommend using their services.``

Tom Rawle, Strata Assets Manager

kbi customer reviews

“We have been impressed with KBI’s experience and knowledge in the area of D&O insurance. They have helped several of our clients with insurance advice on new IPO’s and RTO’s and we consider them a partner in the listing process.”

Simon Jenkins, Director

kbi customer reviews

``Through my many dealings with Travis and the KBI team, I have seen firsthand their high level of service and expertise. They have proven themselves to be leaders in the field of Directors’ & Officers’ Insurance and I regularly refer our publicly traded clients to them for advice and the appropriate insurances.``

Bryn Hardcastle, Managing Director

kbi customer reviews

``In a world of increasing complexity and risk, Travis has a rare ability to distil decisions down to the factors which are most important and most relevant. Over the past 8 years of working closely with him, I have learned to trust his experience and instinct as it relates to a variety of insurance products. I enthusiastically endorse Travis and his work.``

Nick Bozikis, Chief Financial Officer

kbi customer reviews

``Working with the team at KBI to arrange our cover has been a hassle free and straight forward process. KBI took the time to understand our professional duty in the provision of professional services. Whether or not you provide professional services in-house or engage external consultants, we would confidently recommend KBI to other professional services and consultants.``

Sarah Bocking, General Manager

kbi customer reviews

``I have now been working with KBI since I was introduced to the team in November 2014. Their support and advice has been second to none. I am wrapped to see this part of the business expanding and would suggest to anyone who works in this field as a HSEQ Consultant or Safety Professional to touch base with the KBI Team as a starting point. Well done guys!``

Klae Deeg, Managing Director

kbi customer reviews

``KBI have been quick with all our requests and reassess our needs from year to year. They provide us not just the cheapest insurance, but the best return for our money.``

Andrew Hawker, Director & Principal Geologist

kbi customer reviews

``Travis was always good at being straight up with answers and getting information for us and presenting it in a way that was clear and concise.``

Godfrey Walton, President and Chief Operating Officer

kbi customer reviews

“Another great experience working with KBI. Thanks for your work.”

Adam Elliston, Director

kbi customer reviews

``Since being introduced to KBI, I have found their professionalism to be second to none in the industry. I strongly recommend KBI as the insurance broker of choice regarding Commercial Property Insurance. They know the Commercial sector inside out and operate on a different level to any other broker I’ve worked with. When it comes to service, they always go above and beyond and ensure my clients are provided with the best available insurance options every year - 10/10.``

Toby Bridges, Director

kbi customer reviews

``Travis and his group has been providing insurance to our junior mining companies for several years and he has provided us with outstanding service over that time. He is extremely knowledgeable in his field, is very personable and I would not hesitate to recommend him and his team for business or personal insurance needs.``

Robert Anderson, Principal

kbi customer reviews

I’ve been working with the KBI team for four years and their service has been excellent. They take the time to answer all my questions and give me great guidance when renewing my policies and making a claim. I would strongly recommend KBI.

Ryan Budge, Property Owner

kbi customer reviews

``I have referred many of my commercial property clients to Travis, Phil and the KBI team over the past few years. Overwhelmingly, the feedback i get from my clients is positive and often exceeds their initial expectation. This ensures that i keep sending clients their way.... its a win win! Well done KBI.``

Anthony Morabito, Director, Sales & Leasing

kbi customer reviews

``As a geologist running a small exploration consultancy I have found KBI to be excellent at arranging insurance appropriate to my specific needs at a reasonable price. The staff understand our business and are always approachable. Highly recommend KBI.``

Geoff Collis, Managing Director

kbi customer reviews

``Travis does excellent work in designing insurance that fits diverse clients and diverse needs. We have used their insurance for three years and it has provided solid coverage.``

John-Mark Staude, CEO & President

kbi customer reviews

``We are a fintech specialising in collaborative invoice finance, and as our business is transitioning through a high growth period our management team realised we needed to mitigate any potential risks to our business by taking appropriate levels of insurance coverage. This allows us to focus on scaling our business without needing to stress about the potential impacts or consequences of factors beyond our control. We initially approached the largest insurance broker in the country, but were extremely disappointed with the lack of interest and engagement we received. There was no effort to understand our business or our specific needs at this stage. We decided to try and find a more specialist broker and came across KBI. From the first email our Account Manager Tyler was exactly what we were looking for, he took the time to actually understand our business and asked relevant questions which ultimately resulted in very competitive premiums from a range of insurers. Tyler provided advice on levels of coverage and ensured we understood the implications of each level of cover, as opposed to just sending us a PDS. He was also very responsive with prompt replies to all of our questions, including turning around Public Liability cover urgently to allow us to move into our new office. In short, I would highly recommend working with Tyler and the broader team at KBI for any insurance needs.``

Michael, COO

kbi customer reviews

``Travis is my “go to” mining expert in the insurance industry. I have contacted Travis a number of times to provide quotes to public and private mining companies with coverage options ranging from straight D&O, through to a full suite of coverages including active mine and overseas kidnap coverage. Travis is well versed in risk management and has assisted in evaluating the coverage options, providing cost comparative analysis in simple terms that are tailored to the mining sector. The coverage analysis that Travis and the HUB Mining Team run through helps break down each policy in a manner that provides management and directors the necessary detail to make the right decision for their specific company profile. Travis and his team go beyond just buying insurance; they insure that the Company has the appropriate risk management advice to be able to make fully informed decisions with a cost effective result.``

David WJ McAdam, President

kbi customer reviews

``Being a Property/Strata Manager in a demanding boutique real estate agency my time management is enormously important. Phil and the KBI team offer a solution to outsource the insurance policies for my clients, providing multiple options which allow the Strata Companies to make an informed decision for the best policies for their property. KBI also assist with the processing of claims, recommend trades and services for those unexpected after hours emergencies and at the renewal of existing policies again send through quotes so my clients are offered the best policies in this very competitive market. Their process saves me time and allows me to focus on my clients in other areas. For quality and friendly customer service KBI is a company highly recommended by myself and the agency in which I am employed.``

Lisa Myles-Taylor, Property/Strata Manager

kbi customer reviews

``Travis is expert at finding excellent insurance value solutions for his clients. He caters to small and medium-sized businesses who need responsive advice and service and are working within a budget. Particularly, if you're experiencing the big insurance company hard sell followed by unresponsive service and cookie-cutter products, I think you'll be pleasantly surprised by what Travis will do for you.``

Rob Pilz, Chief Financial Officer

kbi customer reviews

``Having dealt with Nick and Travis for insurance needs for both small and medium-sized businesses it’s safe to say they know what they are doing and genuinely have their clients’ best interests at heart. No matter how small an enquiry, Nick is always at the ready and has a solution back to you in no time. I’ve recommended them to others and have had the same feedback given to me in regards to their professionalism, availability to answer questions and the solutions they’ve provided.``

Emma Kenton, Small Business Owner

kbi customer reviews

``Professional, efficient and friendly service``

Gary Scher, Owner

kbi customer reviews

``I would highly recommend KBI for reliable, professional and efficient service.``

Kevin Berman, Director

kbi customer reviews